Frequently Asked Questions: Neck & Face Smoother
Hold down the power button for 1 second to turn on the device. This will automatically enter the first mode (Brighten).
The first mode is Brighten, which uses low levels of vibrations and green LED light therapy to help clear the skin, working to reduce the appearance of hyperpigmentation and age spots on the face and neck.
The second mode is Renew, which uses a medium level of vibrations and red LED light to encourage the production of collagen and elastin: naturally occurring proteins in the body that encourage firmer skin. This helps to reduce finer lines, wrinkles, and scarring.
The third mode is Restore, which uses a higher level of vibration, blue LED light and heat to help reduce acne, inflammation, and redness, preventing oil build up and reducing the occurrence of black heads in the skin.
Once you have turned on the device by holding down the power button, you can switch between the modes by pressing the power button with short clicks. The Brighten Mode is first followed by Renew and then Restore. This then loops back to Brighten. You can see which mode you are on using the mode indicator on the handle and by the colour of the LED light on the massage head.
No, apply a moisturiser, serum or lotion to the skin before use, and massage into the face and neck until fully absorbed.
No, apply a moisturiser, serum or lotion to the dry skin before use, and massage into the face and neck until fully absorbed.
Red LED Light Therapy encourages the production of collagen and elastin, which are naturally occurring proteins in the body that encourage firmer and smoother skin. This helps to reduce finer lines, wrinkles and scarring. Red Light Therapy is featured in Renew Mode.
Blue LED Light Therapy helps to prevent oil build ups in the skin and reduces inflammation, which aids in the reduction of acne, redness and black heads. Blue Light Therapy is featured in Restore Mode.
Green LED Light Therapy helps to clear the skin, working to reduce the appearance of hyperpigmentation and age spots. Green Light Therapy is featured in Brighten Mode.
Vibration massage helps to increase circulation, promoting better lymphatic drainage to reduce redness and swelling. Vibration massage is featured in all 3 modes, with a higher level in Restore Mode.
Heat therapy helps to unblock glands, reducing redness of the skin. Heat therapy is featured in Restore Mode, aiding the Blue Light Therapy with reducing inflammation and redness, particularly for acne and black heads.
Yes, the STYLPRO Fabulous Firmer includes a charging cable.
Please check that your device is charged using the charging cable included. Hold the power button for 1-2 seconds to turn the device on. If the device is on and not vibrating, please ensure that your fingers are touching the silver strip around the handle or the silver ring around the neck to enable the touch sensor. Once you have done this, place the massage head on your face or neck and it should begin vibrating. If your device is still not working, please contact our customer service team at email@example.com
If you are using Brighten Mode, glide the massage head along your face and neck for at least 3 minutes. To target key areas with hyperpigmentation and age spots, we recommend holding the device on those areas for an extra 2-3 minutes.
If you are using Renew Mode, glide the massage head along your face and neck for at least 2 minutes. To target key areas with wrinkles and lines, we recommend holding the device on those areas for an extra 1 ½ minutes.
If you are using Restore Mode, glide the massage head along your face and neck for at least 2 minutes. To target key areas with acne and inflammation, we recommend holding the device on those areas for an extra minute.
We recommend using the device once a day.